TERMS OF SERVICE
Last Updated: 2025
Welcome to Brilliams Innovations®. These Terms of Service govern your use of our website and the purchase and use of products provided by Brilliams Innovations®. By accessing our website, purchasing products, or otherwise engaging with our services, you agree to these terms.
1. General
Brilliams Innovations® reserves the right to modify these Terms of Service at any time without prior notice. Your continued use of the website constitutes acceptance of any updates or modifications.
2. Product Information
Brilliams Innovations® endeavours to ensure all product descriptions, prices, and information displayed are accurate and current. However, we reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information without prior notice.
3. Orders and Payments
All prices are displayed in New Zealand Dollars (NZD) and include applicable taxes unless otherwise specified. Payment must be made in full at the time of purchase. Orders are considered accepted upon successful payment processing and issuance of an order confirmation.
4. Shipping and Delivery
We strive to deliver products within the estimated timeframe provided at checkout. Delays may occasionally occur due to unforeseen circumstances beyond our control. Brilliams Innovations® is not liable for shipping delays caused by external carriers or customs authorities.
5. Returns and Refunds
Brilliams Innovations® accepts returns of unused products in their original packaging within 14 days of delivery. Customers must cover the return shipping cost unless the return is due to a product defect or shipping error on our part. Refunds are processed to the original payment method within 7 business days of receiving returned items.
6. Product Warranty
All Brilliams Innovations® products carry a standard one-year warranty against manufacturing defects from the date of purchase. This warranty covers repair or replacement at our discretion. The warranty does not cover damage caused by misuse, improper installation, accidents, or normal wear and tear.
7. Liability
Brilliams Innovations® is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of our products or services, including but not limited to damages for loss of profits, data, or other intangible losses.
8. Intellectual Property
All content on our website, including text, images, logos, and product designs, is the intellectual property of Brilliams Innovations®. Unauthorized use, reproduction, or distribution of any content or trademarks is strictly prohibited.
9. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
By using our website, you agree to the terms outlined in our Privacy Policy.
10. Governing Law
These Terms of Service are governed by and interpreted under the laws of New Zealand. Any disputes arising from these terms or the use of our services shall be resolved exclusively in the courts of New Zealand.
11. Contact Information
For questions regarding these Terms of Service, please contact us: